Privacy Policy
NOTICE OF PRIVACY PRACTICES
This Notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
Our Legal Duty
The Healing Well, LLC (“we,” “our,” or “the practice”) is committed to protecting your health information. We are required by law to maintain the privacy of your Protected Health Information (PHI), provide this notice of our legal duties and privacy practices, and follow the terms of the current notice.
How We May Use and Disclose Health Information
We may use and share your PHI for purposes of:
• Treatment: To coordinate your care with other healthcare providers or agencies.
• Payment: To bill and collect payment for the services you receive.
• Healthcare Operations: For business management, quality assurance, staff training, and supervision.
• As Required by Law: We may disclose your PHI when required by federal, state, or local law.
Other permitted uses include:
• Emergencies: To prevent or lessen a serious and imminent threat to your health or safety, or that of others.
• Abuse, Neglect, or Harm: To comply with mandated reporting laws regarding child, elder, or dependent adult abuse.
• Legal Proceedings: In response to a court order, subpoena, or other lawful process.
• Public Health & Oversight: For audits, investigations, or licensure purposes.
Uses and Disclosures Requiring Your Written Authorization
Any use or disclosure of your PHI not listed above requires your written consent, such as:
• Psychotherapy notes
• Marketing or fundraising communications
• Disclosure to family members or friends not directly involved in your care
You may revoke your authorization at any time in writing.
Your Rights Regarding Your PHI
You have the right to:
• Access your record and request copies.
• Amend your record if you believe it contains incorrect or incomplete information.
• Request Restrictions on certain uses or disclosures.
• Request Confidential Communications through specific methods or locations.
• Receive an Accounting of Disclosures of your PHI.
• Receive a Paper Copy of this Notice upon request.
Minors
We provide services to children as young as age six. Parental or guardian consent is required before treatment begins. Privacy rights for minors are protected by state law and may vary by situation.
Faith-Based Integration
Faith-based support is available at your discretion. No spiritual or religious content is ever imposed; it is fully optional and guided by your consent.
Telehealth Services
The Healing Well, LLC provides telehealth sessions via secure, HIPAA-compliant platforms. You are responsible for ensuring your own privacy during virtual sessions.
Walk & Talk Therapy
Sessions conducted in public spaces (parks or neighborhoods) may limit confidentiality and carry inherent risks. You will receive and sign a separate Walk & Talk Therapy Release of Liability prior to participation.
Complaints
If you believe your privacy rights have been violated, you may contact our Privacy Officer at:
The Healing Well, LLC
Email: info@thehealingwell.org
Website: www.thehealingwell.org
Effective Date: October 2025