Terms & Conditions
TERMS & CONDITIONS OF USE
Welcome to The Healing Well, LLC (“The Healing Well,” “we,” “our,” or “us”). By accessing or using our website at www.thehealingwell.org (“Site”), you agree to be bound by the following terms and conditions.
1. General Information
The Healing Well, LLC is a private mental health group practice serving residents of Massachusetts and Connecticut. We provide therapy services in person and via telehealth to individuals, couples, and families, including children age 6 and older.
2. No Medical or Emergency Advice
Information provided on this Site is for educational and informational purposes only. It does not constitute medical or psychological advice and should not replace professional consultation.
If you are experiencing a mental health emergency, call 911 or contact the local crisis line at (413) 733-6661.
3. Use of Services
Use of our services requires accurate information and compliance with all practice policies and applicable laws. Unauthorized use of the Site or materials is prohibited.
4. Confidentiality
Your privacy is protected under HIPAA. However, any communications submitted through this Site (such as contact forms) are not guaranteed to be encrypted unless specifically stated.
5. Walk & Talk Therapy Release of Liability
Participation in Walk & Talk Therapy sessions is voluntary. By choosing to engage in outdoor sessions, you acknowledge and agree to the following:
• Inherent Risks: Outdoor sessions may include uneven terrain, exposure to weather, insects, animals, or other environmental hazards.
• Confidentiality Limitations: Privacy cannot be fully guaranteed in public spaces.
• Voluntary Participation: You accept responsibility for any injury, accident, or incident occurring during participation.
• Liability Waiver: You hereby release and hold harmless The Healing Well, LLC, its owners, clinicians, and affiliates from any and all claims, damages, or liabilities arising from participation in Walk & Talk Therapy sessions.
6. Intellectual Property
All materials, including logos, text, and graphics, are the intellectual property of The Healing Well, LLC. Unauthorized reproduction or redistribution is prohibited.
7. Limitation of Liability
The Healing Well, LLC is not liable for damages resulting from use of this Site or participation in any of its services, except as required by law.
8. Modifications
We reserve the right to update these Terms at any time. Continued use of this Site constitutes your agreement to the current version.
9. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts and the State of Connecticut, without regard to conflict of law principles.
Effective Date: October 2025